knowledge product
Mainspring Moderate
Programmatic content safety.
What this product does
Programmatic content safety.
Screen incoming content against the organization’s safety rules. Trust teams can automatically allow clear content, block obvious violations, and send uncertain cases to the appropriate person for review.
Talk with us about the roadmap →How it works
Three straightforward steps.
Mainspring does not replace the person responsible for the decision. It organizes the information, produces a focused result, and makes review easier.
01Provide an approved document set
02Extract, retrieve, or evaluate the needed information
03Review the result and send approved output into the workflow
Identify and route unsafe content.
Digital platforms and trust teams.
Roadmap offering
Capabilities
Focused on the work that matters.
Content classification
Policy controls
Review queues
Requirements
What your team provides.
- An approved, representative document set
- A named reviewer for exceptions and outputs
- A defined destination for approved results
Controls and boundaries
What remains protected.
- Source access stays bounded to the agreed scope
- People review exceptions and consequential outputs
- The product does not provide legal or professional advice
Representative demonstration
Explore without customer data.
Product demonstrations use representative data and remain separate from Shopify stores and customer production systems.
Frequently asked questions
What buyers usually need to know.
Who is Mainspring Moderate for?
Digital platforms and trust teams.
What is required to get started?
An approved, representative document set; A named reviewer for exceptions and outputs; A defined destination for approved results.
Does Mainspring make the final decision?
No. Mainspring organizes evidence and produces a focused result, while the accountable person keeps review and approval control.
What happens before production use?
This offering remains on the roadmap. Availability, requirements, and timing must be confirmed before use.
Continue evaluating
Documentation, trust, and related capabilities.
Trust and safeguards
Review security, privacy, governance, and operating boundaries.
Engagement and pricing paths
Understand how assessments, pilots, and implementation begin.
Mainspring Extract
Pull the important information out of invoices, contracts, applications, and other documents without retyping it. Teams can upload files, review the captured details, correct exceptions, and send approved information into their normal workflow.
Mainspring Search
Ask questions across company documents and receive a direct answer with the supporting source. Employees can find policies, procedures, customer information, or technical guidance without manually searching through folders and files.
Next step
Discuss the roadmap and your use case.
Share the outcome you want to improve. Mainspring will confirm fit, required inputs, safeguards, and the appropriate next step before any production connection.
