Qualify
Confirm the buyer, outcome, workflow, data fit, and reason to act.
How we work
A controlled path from question to operating result.
Every stage earns the next. Mainspring may recommend revising or stopping when evidence does not support a larger build.
Assess
Establish the baseline, constraints, risks, and smallest useful intervention.
Propose
Document inputs, deliverables, exclusions, responsibilities, price, and timeline.
Implement
Build within the approved scope with review points and change control.
Validate
Test acceptance criteria, failure cases, support needs, and measurable value.
Operate or hand off
Document monitoring, ownership, recovery, support, and the next decision.
What customers can expect
No silent expansion.
The written scope controls the work. New document classes, connectors, users, systems, or decision rights require explicit review before they become part of delivery.
01Named customer and Mainspring owners
02Acceptance, rollback, and stop conditions
03Clear handoff and support boundary
Begin