Expert services

Choose the smallest useful engagement.

Start with the level of help you need today. Available assessments, scoped implementations, and pilot programs are separated so the next step is clear.

Existing business systems connected through a controlled Mainspring service workflow
Connect what exists. Build what is useful.
01AssessFind the constraint
02ImplementBuild the workflow
03PilotProve the outcome
Business systems passing through evidence, governance, and approval into a measurable operating result
Designed around the systems you already use.Services connect the workflow, evidence, controls, and measurable outcome.

Available now · Assess

Understand before building.

Use a fixed-scope audit when the problem is real but the best intervention is not yet clear.

Available now

Commerce Profitability Audit

Find where margin, inventory, merchandising, and customer behavior are working against one another.

1–2 weeks · Fixed scope; proposal after data-fit reviewSee scope and deliverables
Available now

AI & Automation Opportunity Audit

Identify repetitive work that is valuable, feasible, and safe to improve.

1–2 weeks · Fixed scope; proposal after qualificationSee scope and deliverables
Available now

Data Readiness Audit

Determine whether the information needed for a product or automation is complete, usable, and governed.

1–2 weeks · Fixed scope by number of critical sourcesSee scope and deliverables
Available now

AI Governance Assessment

Translate an AI use case into concrete ownership, evaluation, privacy, monitoring, and approval controls.

1–2 weeks · Fixed scope per defined use caseSee scope and deliverables

Available after qualification · Implement

Move a defined workflow into use.

Implementation begins after the outcome, examples, owners, systems, and acceptance boundary are understood.

Scoped implementation

Automation Implementation

Connect and improve a qualified workflow with explicit review points, acceptance criteria, reporting, and handoff.

Teams with a clearly defined repetitive workflow, named owners, and representative examples.Discuss the workflow
Scoped implementation

Commerce Optimization

Improve merchandising, recommendations, inventory, pricing, or experimentation around an agreed commercial outcome.

Commerce teams that already know which operating decision and metric should improve.Discuss the workflow

Applications open · Pilot

Test a bounded workflow with evidence.

Pilots use approved inputs, explicit measures, and a go, revise, or stop decision. They are not open-ended transformations.

Pilot applications open

Private Knowledge Assistant Pilot

Test whether a controlled document assistant can answer a narrow set of questions with useful citations.

4–6 weeks · Pilot fee based on corpus and evaluation scopeReview pilot requirements
Pilot applications open

Document & Workflow Modernization

Reduce retyping and manual routing while keeping review around uncertain or consequential records.

4–8 weeks · Scoped implementation after sample reviewReview pilot requirements

Not sold as a starting point

Managed operations follow proven work.

Monitoring, managed environments, training, partner delivery, and licensing become relevant only after a workflow proves useful, repeatable, secure, and supportable.

See how engagements progress →

Need help choosing?

Start with the business problem.

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