Pilot

Service offering

Private Knowledge Assistant Pilot

Test whether a controlled document assistant can answer a narrow set of questions with useful citations.

Built for

Teams with an approved document corpus, named users, and a recurring knowledge workflow.

Typical duration

4–6 weeks

Pricing method

Pilot fee based on corpus and evaluation scope

Engagement architecture

From bounded inputs to an accountable decision.

What you provide

01Approved document set

02Golden questions and answers

03User and permission rules

04Retention and deletion requirements

What you receive

01Pilot workspace

02Citation and refusal evaluation

03Permission and deletion tests

04Go, revise, or stop recommendation

What is not included

01Unlimited enterprise search

02Unsourced autonomous decisions

03Speculative connectors

Representative findings

What a useful result can look like.

These examples illustrate the format of a finding. They are not customer results or promises.

Finding 01

The corpus answers common questions but not policy exceptions

Finding 02

Permission filtering works but freshness ownership is missing

Finding 03

Citations meet the threshold for a limited rollout

Proof before purchase

Inspect the work, boundaries, and decision standard.

Mainspring does not present representative material as customer evidence. Review the sample deliverables, scenario limitations, and delivery controls before deciding whether this engagement fits.

Response commitment

Know what happens after qualification.

You receive an initial response within one business day. If the fit is unclear, Mainspring will say so before recommending a meeting or paid scope.

Qualify this engagement