commerce product
Mainspring Send
Reach customers at the right moment.
What this product does
Reach customers at the right moment.
Send campaigns when each customer is most likely to engage. Marketing teams can prepare the message as usual, then use recommended delivery windows to improve opens, clicks, and customer response.
Talk with us about the roadmap →How it works
Three straightforward steps.
Mainspring does not replace the person responsible for the decision. It organizes the information, produces a focused result, and makes review easier.
01Connect the approved store data
02Review the recommendation or analysis
03Measure what customers and operators do next
Increase email opens and clicks.
Lifecycle and retention teams.
Roadmap offering
Capabilities
Focused on the work that matters.
Send-time prediction
Audience signals
Campaign optimization
Requirements
What your team provides.
- A supported storefront and usable catalog data
- An owner for merchandising and outcome review
- Enough activity to evaluate results responsibly
Controls and boundaries
What remains protected.
- Your team controls eligibility, rules, and activation
- Measured results are separated from estimates
- No performance or revenue outcome is guaranteed
Representative demonstration
Explore without customer data.
Product demonstrations use representative data and remain separate from Shopify stores and customer production systems.
Frequently asked questions
What buyers usually need to know.
Who is Mainspring Send for?
Lifecycle and retention teams.
What is required to get started?
A supported storefront and usable catalog data; An owner for merchandising and outcome review; Enough activity to evaluate results responsibly.
Does Mainspring make the final decision?
No. Mainspring organizes evidence and produces a focused result, while the accountable person keeps review and approval control.
What happens before production use?
This offering remains on the roadmap. Availability, requirements, and timing must be confirmed before use.
Continue evaluating
Documentation, trust, and related capabilities.
Trust and safeguards
Review security, privacy, governance, and operating boundaries.
Engagement and pricing paths
Understand how assessments, pilots, and implementation begin.
Mainspring Recommend
Add a controlled recommendation layer to an existing commerce storefront. Teams can choose placements, control eligibility and merchandising rules, review why products were recommended, and measure directly attributed and assisted activity before expanding the integration.
Mainspring Forecast
See how much inventory customers are likely to need before purchase orders are placed. Planning teams can review expected demand by product and time period, identify possible shortages, and make buying decisions with greater confidence.
Next step
Discuss the roadmap and your use case.
Share the outcome you want to improve. Mainspring will confirm fit, required inputs, safeguards, and the appropriate next step before any production connection.
