Answer quality
Common questions meet the citation threshold; exception handling remains inconsistent.
Representative corpus and test set
Sample Knowledge Pilot Evaluation
A fictional support team evaluates a private assistant over approved technical and policy documents.
Access
Approved-user behavior passes; one inherited-permission case requires correction.
Freshness
Source owners and review dates are incomplete.
Decision
Revise and retest before limited availability.
Important limitation
This is not customer proof.
The organization, records, findings, and decisions are representative. Real work begins with qualified inputs and documents its evidence and limitations.
01No customer identity or data
02No promised result
03Structure shown for evaluation only